Register Your Warranty

Every Crossroute product is backed by a 1-Year Warranty against manufacturing defects in materials and workmanship under normal, intended use.

If your product develops a manufacturing defect during the warranty period, our team will inspect the issue and, where eligible, repair or replace the product at Crossroute's discretion.

The warranty covers:

  • Manufacturing defects in materials
  • Manufacturing defects in workmanship
  • Defects that become apparent during normal, intended use within the 1-year warranty period

The warranty does not cover:

  • Normal wear and tear from regular use
  • Cosmetic damage, including scratches, stains, and fading
  • Damage caused by accidents, misuse, negligence, or improper care
  • Damage resulting from unauthorized repairs or modifications
  • Damage caused by use outside the product's intended purpose

To activate your warranty and make future support faster, please complete the registration form below. We recommend registering your product soon after purchase and keeping your proof of purchase for future reference.

Enter a valid mobile number.
Keep your invoice safe. You may be asked to provide a copy of the invoice when submitting a warranty claim.

Need to Make a Warranty Claim?

If you experience a manufacturing defect covered under our warranty, simply email us at contact@crossroute.in with the following:

  • Order ID / Invoice Number
  • The email address used to register your warranty
  • Clear photos or videos showing the issue

Once we receive your claim, our team will review the information and get back to you with the next steps. If the issue is covered under our warranty policy, we'll repair or replace the product at Crossroute's discretion.